MEDAICA

Goal: To create a new telemedicine platform for auscultation exams.

Experience

  • Since it was a new product, the experience was initially defined with doctors, based on real exams. But quickly evolved to the similarities we have with Zoom calls.

Whiteboarding

We sketched thinking of the patient-user first, since it's a direct-to-consumer product. And imagining the details of the interactions right on the screen.

Prototyping

We quickly referred to zoom/video calls – “What would we need to add to this to make a successful exam?"

Adding details on the screen allowed us to cross out information that was not totally essential to the current step, allowing for simplicity.

Specifications

Once the initial UX is ready, we defined the tools necessary for the Doctors to proceed with the exam.

Details on the “Starting an Exam"

Interface Design

Once all the features as listed and sketched out, a precise UX document is generated, where we annotate all the steps and variations, done in tandem with UI solutions and look and feel.

Build + Test + Build + Test

Building a prototype that is mostly consumer ready, is almost parallel to building the actual product. Testing directly with doctors in mock and real sessions, gathering feedback directly into the UX file.

Iterations of interactive device positioning guide.